Contact Us

Customer Service

Incipio is proud to provide exceptional customer service. If you need help with your order, have a question about our product or would like to request a return/exchange, our Customer Service team is happy to assist you Monday – Friday from 6:00AM PST – 5:00PM PST.

Holiday Hours

We will be closed on Tuesday, December 24th through Thursday, December 26th to allow our representatives to be with their families during the holiday. We will resume our normal business hours on Friday, December 27th at 6AM PST. 

We will also be closed on Tuesday, December 31st through Wednesday, January 1st. We will resume our normal business hours on Thursday, January 2nd at 6AM PST.

Toll-Free Phone Numbers

(US): 800-733-0088

(INTL UK): 800-098-8200 

(INTL): 808-258-0091 

Email Addresses

For customer support, please email:

For marketing inquiries, please email:

For media inquiries, please email:

To contact our Sales team, please email:

Authorized Resellers

Looking for Incipio products near you? Please visit our Store Locator to help locate a store near you.

Interested in becoming an Authorized Reseller for Incipio? We are always looking for great relationships with great resellers and dealers worldwide. Please fill out our Dealer Application and a sales representative will be in touch.

Warranty & Returns

When purchased through an authorized reseller, products marked with Incipio's One-Year Limited Warranty are warranted to be free from defects in materials and craftsmanship under normal use for a period of one year from date of original purchase. However, if you are unsatisfied with your purchase, please view our Warranty & Returns Policy.