U.S. Shipping Destinations & Rates

-Incipio ships to all 48 contiguous United States, Alaska, Hawaii, Puerto Rico and Guam.

-All APO/FPO/DPO and PO Box addresses will be shipped via USPS.

-UPS does not allow shipments to PO Box addresses.

-Orders placed during weekends and holidays will be processed the next available business day.

-Products marked as pre-order at time of purchase will only ship when all items in order are available to ship. No partial shipments will be made.

-Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements. Delivery of products will be subject to the Terms of Service provided by the carrier.

*Prices may vary based on order

Incipio offers the following shipping methods and rates:

-USPS First Class Mail (5-7 Business Days) - Free

-UPS Mail Innovations (5-7 Business Days) - Free

-USPS Priority Mail (3-5 Business Days) - $9.99

-UPS Ground (2-5 Business Days) - $6.95

-UPS 2nd Day Air (2 Business Days) - $12.95

-UPS Next Day Air Saver (1 Business Day) - $16.95

For expedited shipping options, please see estimated arrival dates below:
*Orders received after 12PM PDT will be processed the following business day.

International Shipping Destinations & Rates

WE NOW OFFER INTERNATIONAL SHIPPING TO THE FOLLOWING COUNTRIES:

• Free Standard Shipping is not valid on international orders.
• Your package may be subject to the customs fees and import duties of the country to which you have your order shipped. The recipient is responsible for all duties and taxes incurred. Incipio cannot determine these fees during the checkout process.
• International shipping usually arrives within 10-16 days business days from the shipped date, excluding holidays.
• Please don’t refuse the package because of the customs or taxes charges when the item is delivered. The carrier won’t be able to return the items to us unless these fees are paid. Our only option is to abandon the package in customs and if this happens, we won’t be able to offer a refund.
• Orders that are returned due to incorrect or missing address information, shipping fees are non-refundable. We are happy to re-ship the order to you, however, additional shipping charges will apply to re-ship the items to the correct address.

USPS INTERNATIONAL SHIPPING

*Rates will vary by shipping destination and may take 7-14 business days for your shipment to arrive

UPS INTERNATIONAL SHIPPING

*Rates will vary by shipping destination and may take 7-14 business days for your shipment to arrive

CANCELLATIONS

We make every effort to process your order as quickly as possible. As long as the order has not been processed by our warehouse team, we are able to cancel your order. However, during promotion periods such as Cyber Weekend, we are unable to cancel orders once they have been placed due to the high volume of orders received during this time.

If you no longer want the item(s) purchased, and as long as your product is unopened, please contact our support team by phone or email and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.

RE-SHIPPING COMPANIES

At this time Vinci Brands LLC does not work with re-shipping companies. If you choose to have an order shipped to a re-shipper and then shipped to your location by that company you do so at your own risk. Vinci Brands LLC is not responsible for any lost or damaged shipments once the shipment leaves the custody of our original shipper. If you experience any trouble with a Vinci Brands LLC order that you had shipped to a re-shipper please contact the re-shipper for help with this order.