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Contact Us

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Customer Service

Incipio is proud to provide exceptional customer service. If you need help with your order, have a question about our product or would like to request a return/exchange, our Customer Service team is happy to assist you.

EMail

Customer Service: support@incipio.com
Marketing: marketing@incipio.com
Media: pr@incipio.com
Corporate Sales: sales@incipio.com

Toll-Free Phone Numbers

Monday - Friday / 6am - 5pm PST
(US): 800-733-0088
(UK): +44 2081962428
(HK): +852 30509024

* HOLIDAY HOURS 

We will be closed on the following days to allow our representatives to be with their families during the holidays: 

Thursday, November 26th 
Thursday, December 24th 
Friday, December 25th 
Thursday, December 31st 
Friday, January 1st 

We will resume our normal business hours the following business days at 6AM PST.

Authorized Resellers

Interested in becoming an Authorized Reseller for Incipio? We are always looking for great relationships with great resellers and dealers worldwide. Please fill out our Dealer Application and a sales representative will be in touch.

Warranty & Returns

When purchased through an authorized reseller, products marked with Incipio's One-Year Limited Warranty are warranted to be free from defects in materials and craftsmanship under normal use for a period of one year from date of original purchase. However, if you are unsatisfied with your purchase, please view our Warranty & Returns Policy.